HNS Gold

Start Your Journey With HNS Gold

Grow with a brand that values trust, passion, and people. At HNS Gold, your ideas shine as bright as gold

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Drive Your Career Forward

Join one of India's trusted gold buying companies and build a rewarding career with HNS Gold Private Limited. Since 2017, HNS Gold has been helping customers unlock the value of their gold through transparent purity testing, fair valuation, and instant payment services. With branches across multiple states and a growing customer base, we continue to expand our presence across India. At HNS Gold, we believe our people are our greatest strength. We offer opportunities for professional growth, skill development, and career advancement in a dynamic and customer-focused environment. If you are passionate about making a difference and want to be part of a growing organization, we invite you to explore career opportunities with HNS Gold and become a valued member of our team.

Be a part of the Winning Team!

We, at HNS Gold, are looking for talented and enthusiastic candidates for our Branch Operations, Sales, and Leadership roles. Regular walk-in drives are conducted at our branches across India. Candidates should carry a copy of their updated resume and one passport-size photograph when appearing for the walk-in interview.

At HNS Gold

Job Openings

Click on your job vacancy and scroll down for details.

Job Title: Operations Coordinator

📍 Location: Bangalore, Karnataka
🧑‍💼 Employment Type: Full Time
📝 Reporting to: Lead Operations Team Lead

Job Summary

The Operations Coordinator is responsible for overseeing and coordinating the day-to-day operations of the company’s Gold Loan Settlement cases from initiation to closure. The role ensures smooth case execution by coordinating with internal teams, monitoring case progress, maintaining accurate records, ensuring timely documentation, and supporting the Lead Operations Team Lead in achieving operational excellence while delivering an exceptional customer experience.

Key Responsibilities

Coordinate and manage the end-to-end operational workflow of Gold Loan Settlement cases.
Receive, review, and assign new cases to the appropriate team members.
Track case progress and ensure timely completion within defined turnaround times (TAT).
Coordinate with Sales, Relationship Managers, Documentation, Customer Support, and other internal departments to facilitate smooth case processing.
Monitor pending cases and proactively follow up with internal stakeholders to avoid delays.
Maintain accurate customer and case records in the CRM system.
Verify the completeness and accuracy of documents before processing.
Prepare daily, weekly, and monthly MIS reports, dashboards, and case status reports.
Escalate delayed, complex, or high-priority cases to the Lead Operations Team Lead.
Ensure all operational activities comply with company policies, SOPs, and quality standards.
Identify operational bottlenecks and recommend process improvements.
Assist in resolving operational issues and customer escalations.
Maintain confidentiality of customer information and company data.
 
 

Required Qualifications

Bachelor’s degree in any discipline.
2–4 years of experience in operations, case coordination, customer service, or process management.
Experience in financial services, loan processing, or service operations is preferred.
 

Required Skills

Strong coordination and organizational skills.
Excellent communication and interpersonal skills.
Ability to manage multiple cases simultaneously.
Proficiency in Microsoft Excel, Microsoft Office, and CRM systems.
Strong analytical and problem-solving abilities.
High attention to detail and documentation accuracy.
Effective time management and multitasking skills.
Ability to work in a fast-paced, target-driven environment.
 

Key Performance Indicators (KPIs)

Number of Gold Loan Settlement cases coordinated and closed.
Case turnaround time (TAT).
Case allocation accuracy.
CRM data accuracy.
SLA compliance.
Pending case reduction.
Operational efficiency and productivity.
Internal coordination effectiveness.
 

📩 Apply Now:

careers@hnsgold.com

Job Title: Team Lead – Lead Department

📍 Location: Bangalore (Coperative Office)
🧑‍💼 Employment Type: Full Time

Job Summary

The Team Lead – Lead Department is responsible for overseeing the day-to-day operations of the lead management team, ensuring timely lead generation, qualification, allocation, and follow-up. This role focuses on achieving lead conversion targets, improving team productivity, maintaining data accuracy, and collaborating with sales and marketing teams to optimize the lead management process.

Key Responsibilities

Lead, mentor, and manage the Lead Department team to achieve departmental goals.
Monitor daily lead generation, qualification, assignment, and follow-up activities.
Ensure all leads are accurately recorded and updated in the CRM system.
Track team performance using KPIs such as lead response time, lead quality, conversion rate, and productivity.
Conduct regular coaching sessions, performance reviews, and team meetings.
Develop and implement strategies to improve lead quality and conversion rates.
Coordinate with Sales and Marketing teams to ensure seamless lead handover.
Analyze lead performance reports and identify opportunities for process improvements.
Ensure adherence to company policies, SOPs, and quality standards.
Resolve escalations related to lead handling and customer interactions.
Prepare weekly and monthly performance reports for management.
Drive continuous improvement initiatives to enhance team efficiency and customer experience.
 

Required Qualifications

Bachelor’s degree in Business Administration, Marketing, or a related field.
3-5 years of experience in lead management, inside sales, or customer operations.
At least 1 years of experience leading or supervising a team.

Required Skills

Strong leadership and people management skills.
Excellent communication and interpersonal abilities.
Experience with CRM platforms (e.g., Salesforce, HubSpot, Zoho CRM, or similar).
Analytical and problem-solving skills.
Ability to work under pressure and meet performance targets.
Strong organizational and time management skills.
Proficiency in Microsoft Excel and reporting tools.
 

Key Performance Indicators (KPIs)

Lead response time
Lead conversion rate
Team productivity
Lead quality score
CRM data accuracy
SLA compliance
Team attendance and performance
 

Preferred Qualifications

Experience in B2B or B2C lead generation environments.
Knowledge of sales funnel management and lead nurturing strategies.
Experience in process improvement and team development.

Reporting To

Operations Manager / Sales Manager / Head of Business Development

📩 Apply Now:

careers@hnsgold.com

We are Hiring Area Manager

📍 Location: Punjab Region (Mohali, Chandigarh & Nearby Areas)
💰 CTC: ₹7.2 LPA – ₹12 LPA
📅 Experience: 5–8 Years
🎓 Qualification: Graduate / MBA Preferred

Key Responsibilities

✔ Manage branch operations and sales performance across the Punjab region
✔ Drive business growth and achieve regional revenue targets
✔ Lead, mentor, and train Branch Managers and sales teams
✔ Ensure compliance with company policies and operational procedures
✔ Monitor market trends and identify expansion opportunities
✔ Build strong customer relationships and resolve escalated issues
✔ Conduct branch audits and performance reviews
✔ Prepare and present regional performance reports to management

Eligibility Criteria

• 5–8 years of experience in sales, operations, or branch management
• Strong leadership and people management skills
• Proven track record of achieving sales targets
• Excellent communication and problem-solving abilities
• Willingness to travel extensively across Punjab
• Experience in Gold Loan, Gold Buying, Banking, NBFC, or Financial Services preferred

📧 Apply Now: careers@hnsgold.com

We are Hiring Chartered Accountant / CA Inter

📍 Location: Bangalore Corporate Office
💰 Salary: Best in Industry
📅 Experience: 1–5 Years
🎓 Qualification: Qualified CA / CA Inter

Key Responsibilities

✔ Manage day-to-day accounting and financial operations
✔ Prepare and verify MIS reports and financial statements
✔ Handle GST, TDS, Income Tax, and statutory compliance
✔ Coordinate with auditors, banks, and internal departments
✔ Monitor branch accounting and reconciliation activities
✔ Support budgeting and financial planning processes
✔ Ensure accuracy of financial records and documentation
✔ Maintain compliance with company policies and regulations

Eligibility Criteria

• Qualified Chartered Accountant (CA) or CA Inter
• Strong knowledge of GST, TDS, Income Tax, and Accounting Standards
• Excellent knowledge of MS Excel and accounting software
• Good analytical and communication skills
• Ability to work independently and meet deadlines
• Experience in audit, taxation, or finance functions is preferred

Preferred Skills

🔹 Financial Analysis & Reporting
🔹 GST & Tax Compliance
🔹 ERP / Accounting Software
🔹 Audit & Documentation
🔹 Team Coordination

📧 Apply Now: careers@hnsgold.com

We are Hiring Branch Manager

📍 Location: Park Street & Behala, Kolkata
💰 CTC: ₹3 – ₹5 LPA + Incentives
📅 Experience: Minimum 2 Years
🎓 Qualification: Any Graduate

Key Responsibilities

✔ Manage branch operations and daily business activities
✔ Achieve monthly sales and business targets
✔ Handle customer relationships and service excellence
✔ Supervise branch staff and ensure productivity
✔ Monitor cash transactions and operational compliance
✔ Generate leads and support local marketing activities
✔ Maintain branch reports and documentation

Eligibility Criteria

• Minimum 2 years of experience as Branch Manager, Assistant Branch Manager, or Senior Sales Executive
• Strong communication skills in Bengali, Hindi, and English
• Leadership and team management skills
• Experience in Gold Loan, Gold Buying, Banking, NBFC, or Financial Services preferred
• Customer-focused approach and sales orientation

📧 Apply Now: careers@hnsgold.com

We are Hiring HR Executive

Location: Bangalore

Openings: 2

Experience: 0–3 Years

Salary: ₹25,000 to 30,000

Job Summary

We are looking for a proactive and people-oriented HR Executive to support recruitment,

employee engagement, onboarding, and day-to-day HR operations.

Key Responsibilities

  • Handle end-to-end recruitment and interview coordination
  • Manage onboarding and employee documentation
  • Maintain employee records and HR databases
  • Support attendance, leave, and payroll coordination
  • Assist in employee engagement activities
  • Coordinate with department heads for hiring requirements

Requirements

👉 Bachelor’s degree in HR or related field

👉 Good communication and interpersonal skills

👉 Basic knowledge of HR processes and MS Office

👉 Freshers with strong communication skills can apply

📩 Apply now: Send your resume to careers@hnsgold.com

We are Hiring Inside Sales Manager

Locations:

  • Zirakpur
  • Mohali
  • Chandigarh 

Openings: 3 (1 each location)

Qualification: Graduate / Post Graduate

Preferred Candidate: Female

Salary: ₹25,000 + Variable Pay + Incentives

Job Summary

We are hiring dynamic Inside Sales Managers responsible for lead generation, client interaction,

and revenue growth through tele-sales and relationship management.

Key Responsibilities

  • Handle inbound and outbound sales calls
  • Generate and convert leads into business opportunities
  • Maintain strong customer relationships
  • Achieve monthly sales targets
  • Coordinate with marketing and operations teams
  • Maintain CRM and sales reports

Requirements

  • Graduate/Post Graduate in any discipline
  • Strong communication and negotiation skills
  • Sales-oriented mindset
  • Experience in tele-sales/inside sales is preferred

📩 Apply now: Send your resume to careers@hnsgold.com

We are Hiring Branch Operation Executive

Locations:

  • Azara, Guwahati
  • Behala, Kolkata

Openings: 2

Experience: Freshers

Salary: ₹15K–20K

Job Summary

The Branch Operations Executive will manage daily branch activities, customer coordination,

and operational support to ensure smooth branch functioning.

Key Responsibilities

  • Handle branch documentation and reporting
  • Support customer service activities
  • Coordinate with internal teams for operations
  • Maintain records
  • Assist in resolving customer queries

Requirements

  • Graduate in any discipline
  • Basic computer knowledge
  • Good communication and coordination skills
  • Freshers can apply

📩 Apply now: Send your resume to careers@hnsgold.com

We are Hiring CRE (Customer Relationship Executive)

Locations:

3 positions in:

  • Zirakpur, Punjab
  • Mohali, Punjab
  • Chandigarh, Punjab

1 position in:

  • Azara, Guwahati

Openings: 4

Experience: Freshers

Salary: ₹15K–20K

 

Job Summary

We are looking for enthusiastic Customer Relationship Executives to manage customer

interactions, resolve queries, and support client satisfaction initiatives.

Key Responsibilities

  • Attend customer calls and inquiries
  • Maintain customer records and follow-ups
  • Coordinate with internal departments
  • Ensure excellent customer service experience
  • Handle feedback and escalation support

Requirements

  • Graduate in any discipline
  • Good verbal communication skills
  • Customer-focused approach
  • Freshers are welcome

📩 Apply now: Send your resume to careers@hnsgold.com

We are Hiring Inside Sales Manager

Locations: Kolkata (Woodstreet)

Openings: 1

Experience: 1 to 2 Years

Salary: ₹25,000 +

Variable Pay + Incentives

 

Job Summary

Seeking an experienced Inside Sales Manager to drive sales conversions, manage customer

interactions, and support business expansion initiatives.

Key Responsibilities

  • Generate sales through calls and follow-ups
  • Manage customer pipelines and closures
  • Meet monthly revenue targets
  • Maintain CRM records and reports
  • Build long-term customer relationships

Requirements

  • 1 to 2 years of inside sales experience
  • Strong communication and convincing skills
  • Graduate in any discipline
  • Female candidates preferred

📩 Apply now: Send your resume to careers@hnsgold.com

We are Hiring

Vigilance Officer

Locations: Bangalore

Openings: 1

Job Summary

The Vigilance Officer will monitor compliance, investigate irregularities, and ensure

organizational discipline and operational integrity.

Key Responsibilities

  • Conduct internal checks and investigations
  • Monitor policy compliance and operational practices
  • Report suspicious or unethical activities
  • Coordinate with management on disciplinary matters
  • Maintain confidential records and reports

Requirements

  • Graduate in any discipline
  • Strong analytical and observation skills
  • Integrity and professionalism
  • Prior vigilance/security/compliance experience preferred

📩 Apply now: Send your resume to careers@hnsgold.com

Apply for Your Dream Role

We are looking for creative and talented individuals to join our growing team.

Submit your application today

Apply Now

FAQ's

We regularly post job offers across Branch Operations, Sales, Leadership, Content & Media roles as part of our growth strategy.

Please visit our Build Your Career page where we list all current openings and walk-in drive details.

Once you submit your CV, our HR team will review your profile. Shortlisted candidates will receive an invite for a walk-in or virtual interview.

We accept applications from freshers and experienced professionals alike. Each job opening will specify required years of experience.

Yes. Even if you don’t find a perfect match under current openings, you are welcome to submit your CV for future consideration.

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